Use of LockandMane.com ("Site") is subject to the terms and conditions below.

Legal

Copyright and Trademarks
Third Party Content
Copyright Infringement
Applicable Law

Lock & Mane Does Not Give Medical Advice
Disclaimer

Your Account
Online Conduct
Fraud
Order Cancellation
Risk of Loss

Gift Certificates

Privacy Statement

General
Information Sharing
Blog Disclosure
Security

Legal

Copyright and Trademarks

This Site is Copyright (c) 2009 Lock & Mane, LLC, ALL RIGHTS RESERVED. The collection, arrangement, and assembly of all content on this Site is the property of Lock & Mane, LLC ("Lock & Mane") and protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Lock & Mane or using this Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display, or performance, without the prior written permission of Lock & Mane, is strictly prohibited.

This Site and all page headers, custom graphics, and button icons are service marks, trademarks, and/or trade dress of Lock & Mane and may not be used in connection with any product or service that is not offered by Lock & Mane in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Lock & Mane. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.

Third Party Content

On LockandMane.com, there may be links to (or content of) third parties as a service to those interested in this information. Lock & Mane does not approve, endorse, guarantee, or have any control over third party content. You use this content at your own risk.

Copyright Infringement

If you believe your work or content has been copied and posted to this Site in a way that constitutes copyright infringement, please provide Lock & Mane’s designated copyright agent the following written information in accordance with the Digital Millennium Copyright Act (the "DMCA"):

• - An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• - A description of the copyrighted work that you claim has been infringed;
• - A description of where the material that you claim is infringing is located on this Site;
• - A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• - Your name, address, telephone number, and e-mail address (if available); and
• - A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

Submit any claims to:

By mail:
Lock & Mane, LLC
c/o Legal
PO Box 15155
Philadelphia, PA 19130

By e-mail:
customercare@lockandmane.com

Applicable Law

By visiting this Site, you agree that the laws of the State of Delaware, without regard to principles of conflict of laws, will govern these disclaimers, terms, and conditions, and any dispute of any sort that might arise between you and the Site.

Lock & Mane Does Not Give Medical Advice

Lock & Mane (which includes its officers, directors, employees, and agents) does NOT give medical advice. All material and information presented by Lock & Mane is intended to be used for educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure, or prevent any condition or disease.

Use of this Site is not meant to serve as a substitute for professional medical advice: this Site is solely an online store for specialty hair and beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products, or information received from this Site before using or relying on them.

Disclaimer

Lock & Mane IS PROVIDING THIS SITE ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION, INFORMATION, OR CONTENT OF THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, Lock & Mane DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Lock & Mane DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE, OR CURRENT. Price and availability information is subject to change without notice, and we reserve the right to make changes to the Site and these disclaimers, terms, and conditions at any time. Lock & Mane WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Your Account

If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Online Conduct

You agree to use this Site only for lawful purposes. You are prohibited from posting on or transmitting through this Site any unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, sexually explicit, hateful, or otherwise objectionable material of any kind. If we are notified of allegedly infringing, defamatory, damaging, illegal, or offensive content provided by you (e.g., through a blog comment), we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such content from the Site. We reserve the right to prohibit conduct, communication, or content that we deem in our sole discretion to be unlawful or harmful to you, the Site, or any third party. Notwithstanding the foregoing, we cannot ensure prompt removal of questionable content after online posting. Accordingly, neither the Site nor any of its officers, directors, employees, or agents assumes any liability for any action or inaction with respect to conduct, communication, or content on the Site.

Fraud

We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Care department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves.

Order Cancellation

Lock & Mane reserves the right to refuse service, terminate accounts, remove, or edit content, or cancel orders in its sole discretion.

Risk of Loss

All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Gift Certificates

Discount or coupon codes may not be used to purchase Lock & Mane Gift Certificates. Gift Certificates are not returnable or refundable for cash except in states where required by law. Resale of Lock & Mane Gift Certificates is strictly prohibited.

Privacy Statement

General

Thank you for shopping with us. We are committed to protecting your privacy and have established this privacy statement to keep you informed of our information practices involving the collection and use of your personal information.

When you select to purchase a product from our Site, we collect your personal information to fulfill your purchase request, as well as register you an account for future purchases and record keeping. This information includes your full name, e-mail address, billing and shipping addresses, and phone number. Your e-mail address may also be used to register you to receive our newsletters. We also collect sensitive financial information, such as your credit card number, specifically for the purpose of completing your transaction. All collected information is for the purpose of completing your transaction, as well as registering your account, providing users with live support, and sending our newsletters.

We send newsletters to users who select to receive them. Should you at any point change your mind about receiving these communications, please select the "unsubscribe" link, which is present in our newsletters, or login to your Lock & Mane account and visit the Newsletter Subscriptions page, to remove yourself from the list. To otherwise access, update, or change your personal information, log into your LockandMane.com account and modify your preferences at your discretion.

When you select to e-mail a friend your wishlist or tell a friend about our Site, we may request their e-mail address from you to send them an e-mail. We do not use this third party e-mail information for any other purposes unless that third party becomes a registered user on LockandMane.com.

Information Sharing

LockandMane.com does not share the personal information of its users with any third parties for their promotional purposes. We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties, under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as we, in our sole discretion, deem necessary and appropriate.

This Site contains links to other web sites. LockandMane.com takes no responsibility for the privacy practices or the content of these other web sites. We encourage you to read the privacy policies of each web site you visit prior to disclosing your personal information.

We use a third party payment processor and a third party shipping agent to ensure the payment and delivery of your purchased products. These third parties have no authority from us to use your personal information for any promotional purposes.

Blog Disclosure

If you use a blog or chat room on LockandMane.com you should be aware that any information disclosed therein can be read, collected, and used by other members of this forum to send you unsolicited messages. LockandMane.com is not responsible for the information users select to disclose in these forums.

The opinions expressed on the blog are the views of the writer and do not necessarily reflect the views and opinions of Lock and Mane.

Security

LockandMane.com employs industry-accepted standards in protecting your personal information during its transmission on our Site. We utilize SSL (Secure Socket Layer) technology to protect your sensitive information on our Site during its transmission. We host our Site on a secure server to help protect the information from interference. While we take every possible precaution to protect your information, please be aware that no form of security is 100% secure, and we make no guarantees.

Lockandmane.com welcomes your comments and feedback. Please direct any questions and concerns pertaining to LockandMane.com or these Terms of Service to customercare@lockandmane.com.